MT5 trade copier FAQ

MetaToolsLab is a cloud trade copier for MetaTrader 5. You install a small Expert Advisor on your master account (the one you trade on) and on each slave account (the ones that follow). Every trade you open, modify, or close on the master is mirrored to all your slaves in real time via our cloud — no local network required, no VPS needed just for the copier.

Most traders are up and running in under 10 minutes. You create a master account in the dashboard, copy the EA key, drop the .ex5 file into MetaTrader's Experts folder, drag it onto a chart, paste the key, and click OK. The slave setup is the same process repeated. See the full EA setup guide →

Each EA runs inside MetaTrader on the machine where that account is already open — your trading PC, laptop, or a basic cloud VM if you prefer to keep it running 24/7. All the heavy lifting (storing trades, routing signals, syncing slaves) happens on our servers. You just need MetaTrader running with the EA attached, the same way you'd run any other EA.

The EA is compiled for MetaTrader 5 and works with any standard MT5 build from your broker. No specific build version is required. MetaToolsLab is built exclusively for MT5.

Yes. The master and each slave can be at completely different brokers. If the brokers use different symbol names for the same instrument (e.g. US500 vs US500.cash), use the symbol mapping feature on the slave's card in your dashboard. Different lot steps between brokers are handled automatically.

We need your MT5 login number and broker server name — but never your password. The login and server are used once to generate your unique EA key and verify that the EA is attached to the correct account. After that, everything runs through the key alone. Your broker password is never entered into MetaToolsLab and is never transmitted to our servers.

You can regenerate the EA key for any account from the dashboard at any time. The old key is immediately invalidated. Just paste the new key into the EA settings on your terminal and continue trading.

Yes. All communication between the EA and MetaToolsLab uses HTTPS — the same encryption standard used by banks and payment processors. No trade data travels over an unencrypted connection.

No card required. Sign up and use the full platform free for 2 weeks — every feature, no limits beyond the free tier's account counts. You'll only be asked for payment if you choose to continue on a paid plan.

Most trade copiers charge around £8 per slave account per month. MetaToolsLab starts at £1.50 per slave account per month on the Pro plan — roughly 81% cheaper. We can keep costs low because we don't need to hold your credentials or run complex broker-side infrastructure.

Your account is paused — no trades are copied and no data is deleted. Pick any paid plan to resume instantly. All your settings, accounts, and trade history are preserved exactly as you left them.

Yes, upgrade or downgrade any time from the Account Settings page. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing cycle.

Not yet, but it's coming. The Custom tier will offer per-account pricing with volume discounts for traders running 10+ master accounts or 100+ slave accounts. Join the waitlist and we'll reach out first when it launches.

Sub-second in normal conditions. The Master EA sends the signal to our cloud the moment a trade event occurs. Slave EAs stay in constant sync with the cloud and react instantly — typically within a fraction of a second. Actual execution time on the slave also depends on broker speed.

Yes. Every slave account has its own lot multiplier setting. Set it to 1.0 to mirror the master exactly, 0.5 to copy at half size, 2.0 to double it, and so on. You can also enable Reverse mode to flip every trade direction on that specific slave.

Yes, and you can toggle this per slave. If you want a slave to trade without SL/TP (for example, to manage them manually), simply turn off the copy SL/TP option on that slave's card.

The signal is queued in our cloud. When the slave EA reconnects it picks up any pending signals and executes them. Signals older than a configurable threshold are marked as missed and skipped to avoid opening trades long after the original entry. You can see the full status of every copy attempt in the Trade History page.

No — MetaToolsLab copies executed positions: market entries, modifications, and closes. A pending order on the master is copied at the moment it triggers and becomes a position, so slaves enter at the same time the master actually enters. Untriggered pending orders are not mirrored.

Yes. MetaToolsLab tracks partial closes and accumulates them correctly across slaves. If a position is partially closed on the master, each slave closes the proportionally scaled volume — and the dashboard shows the remaining held volume per slave so you can see exactly where things stand.

MetaTrader blocks outbound requests by default. Go to Tools → Options → Expert Advisors, tick "Allow WebRequest for listed URL", and add your MetaToolsLab server URL exactly as shown in the setup guide. Then click OK and restart the EA.

The most common cause is using a master key in a slave EA or vice versa — they are different keys. Double-check you copied the key for the correct account type. Also make sure the Server and MT Login number you entered in the dashboard match exactly what's shown in MetaTrader's terminal properties for that account.

Check two things: (1) the Algo Trading button in MetaTrader's toolbar should be green — if it's grey, click it to enable automated trading. (2) The EA icon in the top-right corner of the chart should be blue, not grey. If both look fine, check the Trade History page for pending or missed signals that might indicate a connection issue.

The Server and MT Login you entered in the dashboard must be identical to the account the EA is running on. Even a small difference — a capital letter, a trailing space, or the wrong server suffix — will cause a mismatch. Copy the values directly from MetaTrader's File → Open an Account screen or the account properties panel.

Your brokers probably use different names for the same instrument. Add a symbol mapping on the slave's card in your dashboard — master symbol on the left, slave broker's name on the right. The match is case-insensitive. Find the exact symbol name in MetaTrader's Market Watch (right-click → Symbols).